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1)
What is included in the Courses?
All courses in Buenos Aires include:
- Materials.
- Books.
- one free Tango class
- Weekly evaluations.
- Placement test.
- Coffee/tea during classes.
- Certificate of Attendance.
- Orientation package.
We charge an enrollment fee in order to provide all these
materials and services, and to cover all administrative costs
and payment fees (bank charges, credit card fees, etc).
2)
Do I need to have a minimum level of knowledge to take part
in any of the courses?
No. Our language courses are structured considering different
levels of knowledge, ranging from beginners to superior level.
3)
Are the classes in Spanish?
Yes,
first because full immersion is best for you and also because
as the classes are international it would be quite incorrect
to speak a language which is not Spanish, like English, which
some group members might not understand.
4)
Do you recuperate public holidays?
Yes,
we always recuperate the classes.
5)
What is the nationality of the students?
ABC students come from all over the world, but the majority
are from USA and Europe (specially from UK, Germany, Switzerland
and France). We also receive a lot of students from Brazil
and Canada.
6)
Do I have to come to all the classes to get the Certificate?
In all cases, at the end of each course, the students will
receive a Certificate of Attendance with the detailed goals
of the course, the achieved level and total hours in class.
7)
How do you decide in which group I am in?
This depends on the results of your placement test (written
and oral test) which you take on your first day here. All
groups are carefully organized.
8)
How can I book my course?
You have to complete our online enrollment form in our website.
Once we receive your enrollment form we will book all your
requested services. To confirm all bookings we request a deposit
of 25% of the total amount, which will be deducted from the
total amount of your program. Please ask for payment options.
9)
Can I change or postpone my program?
Please see our conditions.
PROGRAM
CHANGES (change of date or change of type of Spanish program):
We do
not charge additional fees for program changes. We request
a prior notice of two weeks or more.
CANCELLATION
POLICIES:
To cancel your booking of a Spanish course you must send us
an email or fax as soon as possible.
Refunds:
- If you cancel over 60 days before the first day that your
course starts you will receive 90% refund of your deposit.
- If you cancel between 59 & 14 days before the first
day that your course starts you will receive 50% refund of
your deposit.
- If you cancel between 13 & 0 days before the first day
your course starts, and during your program: no refunds given.
You can cancell your services and you can take the remaining
services in a different date, without expiration date. This
way you always can take the whole program. We request a prior
notice of two weeks in advance.
- All refunds have an administrative charge of 10% on the
amount refunded.
Cancellations
are valid only when they are made by email to the following
address:info@spanish-schools.com.ar, or by letter or fax .
In each case, cancellation fees and administrative charges
are applicable. ABC Spanish Schools will not review its cancellation
policies in any situation, even if cancellations are due to
personal emergencies, illnesses, or accidents.
How do
we refund?
We will use the same method as you used to pay for your course.
PICK-UP SERVICE
- The
flight details (date, time, airport, airline, and flight number)
must be confirmed in writing one week before arrival, otherwise
ABC Spanish Schools will not guarantee the pick up and there
will be no refunds for this service.
- If any changes in regards to the flight details are not
duly informed, ABC Spanish Schools will not take responsibility
for the proper provision of the pick up service.
PRIVATE
APARTMENTS IN BUENOS AIRES:
We only confirm the bookings of private apartments after payment.
As soon as we receive your payment we will confirm the booking
and any change of date and/or refund are not allowed. No exceptions.
There are no refunds for private apartments.
Should there be an unforeseen event in the apartment prior
to your arrival that make your stay there impossible, we will
change your apartment booking for another apartment with the
same characteristics. You will be notified of any changes.
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