| 1)
What is included in the Courses?
The registration fee includes all materials and books, airport pick-up, placement
test, weekly evaluations, weekly private meeting with our Pedagogical Advisor,
broad band-high speed Internet, certificate and diploma, no-limit free cafeteria
during classes, orientation package. 2)
Do I need to have a minimum level of knowledge to take part in any of the courses?
No. Our language
courses are structured regarding 8 different levels of knowledge, ranging from
beginners to high proficiency. 3)
Are the classes in Spanish? what is the schedule?
Yes, all classes are in Spanish, first because full immersion is best for you
and also because as the classes are international it would be quite incorrect
to speak a language which is not Spanish, such us English, which some group members
might not understand. In Bariloche classes are held in the afternoon because all
local agencies offer the excursions in the mornings. In Buenos Aires all classes
are held in the mornings (you also can choose the afternoon schedule).
4)
Should I bring a dictionary?
Yes, for use at home. While you are in the school library you can use ABC's dictionaries.
5)
Do you recuperate public holidays?
Yes, we always recuperate the classes.
6)
What is the nationality of the students?
ABC students come from all over the world, but the majority is from USA and Europe
(especially UK, Germany, Switzerland and France). We also receive a lot of students
from Brazil and Canada.
7)
Do I have to come to all the classes to get the Certificate?
In all cases, at the end of each course, the students will receive a Certificate
of Attendance with the detailed goals of the course, the achieved level and total
hours in class.
8)
How do you decide in which group I am in?
This depends on the results of your placement test (written and oral test) which
you take on your first day here. All groups are carefully organized. 9)
How can I book my course?
You have to complete our online enrollment form in our website. Once we receive
your enrollment form we will book all your requested services. To confirm all
bookings we request a deposit of 25% of the total amount, which will be deducted
from the total amount of your program. Please ask for payment options. 10)
Can I change or postpone my program?
Please see our conditions.
PROGRAM
CHANGES (change of date or change of type of Spanish program): We
do not charge additional fees for program changes. We request a prior notice of
two weeks or more. CANCELLATION
POLICIES:
To cancel your booking of a Spanish course you must send us an email
or fax as soon as possible. Refunds:
- If you cancel over 60 days before the first day that your course starts you
will receive 90% refund of your deposit.
- If you cancel between 59 &
14 days before the first day that your course starts you will receive 50% refund
of your deposit.
- If you cancel between 13 & 0 days before the first
day your course starts, and during your program: no refunds given. You can cancell
your services and you can take the remaining services in a different date, without
expiration date. This way you always can take the whole program. We request a
prior notice of two weeks in advance.
- All refunds have an administrative
charge of 10% on the amount refunded. Cancellations
are valid only when they are made by email to the following address:info@spanish-schools.com.ar,
or by letter or fax . In each case, cancellation fees and administrative charges
are applicable. ABC Spanish Schools will not review its cancellation policies
in any situation, even if cancellations are due to personal emergencies, illnesses,
or accidents. How
do we refund?
We will use the same method as you used to pay for your course.
PICK-UP SERVICE
-
The flight details (date, time, airport, airline, and flight number) must be confirmed
in writing one week before arrival, otherwise ABC Spanish Schools will not guarantee
the pick up and there will be no refunds for this service.
- If any changes
in regards to the flight details are not duly informed, ABC Spanish Schools will
not take responsibility for the proper provision of the pick up service. PRIVATE
APARTMENTS IN BUENOS AIRES:
We only confirm the bookings of private apartments
after payment. As soon as we receive your payment we will confirm the booking
and any change of date and/or refund are not allowed. No exceptions. There are
no refunds for private apartments.
Should there be an unforeseen event in
the apartment prior to your arrival that make your stay there impossible, we will
change your apartment booking for another apartment with the same characteristics.
You will be notified of any changes. | 
