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Cancellation and program change policies are:
Any change on bookings and/or cancellations must be informed
to ABC as soon as possible.
PROGRAM
CHANGES (change of date or change of type of Spanish program):
We do
not charge additional fees for program changes. We request
a prior notice of two weeks or more.
CANCELLATION
POLICIES:
To cancel your booking of a Spanish course you must send us
an email or fax as soon as possible.
Refunds:
- If you cancel over 60 days before the first day that your
course starts you will receive 90% refund of your deposit.
- If you cancel between 59 & 14 days before the first
day that your course starts you will receive 50% refund of
your deposit.
- If you cancel between 13 & 0 days before the first day
your course starts, and during your program: no refunds given.
You can cancell your services and you can take the remaining
services in a different date, without expiration date. This
way you always can take the whole program. We request a prior
notice of two weeks in advance.
- All refunds have an administrative charge of 10% on the
amount refunded.
Cancellations
are valid only when they are made by email to the following
address:info@spanish-schools.com.ar, or by letter or fax .
In each case, cancellation fees and administrative charges
are applicable. ABC Spanish Schools will not review its cancellation
policies in any situation, even if cancellations are due to
personal emergencies, illnesses, or accidents.
How do
we refund?
We will use the same method as you used to pay for your course.
PICK-UP SERVICE
- The
flight details (date, time, airport, airline, and flight number)
must be confirmed in writing one week before arrival, otherwise
ABC Spanish Schools will not guarantee the pick up and there
will be no refunds for this service.
- If any changes in regards to the flight details are not
duly informed, ABC Spanish Schools will not take responsibility
for the proper provision of the pick up service.
PRIVATE
APARTMENTS IN BUENOS AIRES:
We only confirm the bookings of private apartments after payment.
As soon as we receive your payment we will confirm the booking
and any change of date and/or refund are not allowed. No exceptions.
There are no refunds for private apartments.
Should there be an unforeseen event in the apartment prior
to your arrival that make your stay there impossible, we will
change your apartment booking for another apartment with the
same characteristics. You will be notified of any changes.
CANCELLATION POLICIES FOR OUR SCHOOL
IN USHUAIA (only valid for Ushuaia):
Only for Spanish programs in Ushuaia:
as soon as we receive your payment we book your program (Spanish
course + accommodation + airport transfer). We pay for all
the services.
-- Cancellation of classes in Ushuaia: you can cancel your
classes with prior notice of one week or more. You can take
the credit for the remaining classes for another month or
year.
-- Cancellation of accommodation in Ushuaia: We charge you
the same price charged by local bed&breakfast and hostels
in Ushuaia so as soon as we receive your payment we pay for
the services. There are no refunds of accommodation and dates
can not be changed. Please consider that we do not charge
any commission in this service so this is a policy from the
local bed&breakfast and hostels of Ushuaia.
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