| Cancellation
and program change policies are:
Any change on bookings and/or cancellations
must be informed to ABC as soon as possible.
PROGRAM
CHANGES (change of date or change of type of Spanish program): We
do not charge additional fees for program changes. We request a prior notice of
two weeks or more. The remaining weeks of the program can be credited for the
same location. No exceptions. CANCELLATION
POLICIES:
To cancel your booking of a Spanish course you must send us an email
or fax as soon as possible. Refunds:
- If you cancel over 60 days before the first day that your course starts you
will receive 90% refund of your deposit.
- If you cancel between 59 &
14 days before the first day that your course starts you will receive 50% refund
of your deposit.
- If you cancel between 13 & 0 days before the first
day your course starts, and during your program: no refunds given. No exceptions.
You can cancel your services and you can take the credit for the remaining services
in a different date, without expiration date. The credit is only valid for the
same location/city originally booked. This way you always can take the whole program.
We request a prior notice of two weeks in advance.
- All refunds have an administrative
charge of 10% on the amount refunded. Cancellations
are valid only when they are made by email to the following address:info@spanish-schools.com.ar,
or by letter or fax . In each case, cancellation fees and administrative charges
are applicable. ABC Spanish Schools will not review its cancellation policies
in any situation, even if cancellations are due to personal emergencies, illnesses,
or accidents. How
do we refund?
We will use the same method as you used to pay for your course.
PICK-UP SERVICE
-
The flight details (date, time, airport, airline, and flight number) must be confirmed
in writing one week before arrival, otherwise ABC Spanish Schools will not guarantee
the pick up and there will be no refunds for this service.
- If any changes
in regards to the flight details are not duly informed, ABC Spanish Schools will
not take responsibility for the proper provision of the pick up service. PRIVATE
APARTMENTS IN BUENOS AIRES:
We only confirm the bookings of private apartments
after payment. As soon as we receive your payment we will confirm the booking
and any change of date and/or refund are not allowed. No exceptions. There are
no refunds for private apartments.
Should there be an unforeseen event in
the apartment prior to your arrival that make your stay there impossible, we will
change your apartment booking for another apartment with the same characteristics.
You will be notified of any changes. CANCELLATION
POLICIES FOR OUR SCHOOL IN USHUAIA (only valid for Ushuaia):
Only for Spanish programs in Ushuaia: as soon as we receive
your payment we book your program (Spanish course + accommodation + airport transfer).
We pay for all the services.
-- Cancellation of classes in Ushuaia: you can
cancel your classes with prior notice of one week or more. You can take the credit
for the remaining classes for another month or year.
-- Cancellation of accommodation
in Ushuaia: We charge you the same price charged by local bed&breakfast and
hostels in Ushuaia so as soon as we receive your payment we pay for the services.
There are no refunds of accommodation and dates can not be changed. Please consider
that we do not charge any commission in this service so this is a policy from
the local bed&breakfast and hostels of Ushuaia. | 
